Course 17: Selling
Aim
To upskill recently promoted managers in the unfamiliar areas. (Each days training can be delivered in isolation)
Course Content
Day 1:
- Selling as part of a marketing plan
- Developing a Planned approach
- Building and Fostering Relationships with customers
- Selling v Marketing.
- Skill Development
- What makes a good salesperson
- Creating loyalty
- Repeat business,
- The salesperson as a primary tool
- Feel good as a selling tool
- Communication, Listening
- Blocks, Objections, Closure
Day 2:
- Skill Development (2)
- Customer support, After sales
- Satisfaction marketing
- Setting and reaching realistic targets
- Mentoring salespeople,
- Recognising opportunities
- Selling by Phone
Selling Practise
Pre Training Requirements
- Completed Registration Form
- Manual Handling training completed
- Fulfilling a management role
Max Participants
10
Duration
2 Days.
Certification
In House - valid for 2 years.